SHIPPING INFORMATION
24 HOURS Fast Dispatch
5–10 DAYS Typical Delivery
01
Dispatch & Shipping Timelines
All orders are prepared and shipped within 24 hours. Standard delivery typically takes 5–10 business days. Please note that many of our products are quality-sourced overseas, which helps us bring you the best value and pricing.
Unforeseen Delays: In rare cases, delivery may exceed the estimated timeframe due to factors beyond our control, including customs inspections, local carrier performance, severe weather, or holiday congestion. Logistics timelines are estimated and cannot be 100% guaranteed.
02
Return Shipping & Exchange Policy
Customers are responsible for paying return shipping costs. Shipping fees are non-refundable. If a refund is issued, the return shipping cost will be deducted from your total refund amount.
Damaged Item Protection: We cover 100% of shipping costs only if the item arrives damaged and requires a replacement. Delivery times for replacement/exchanged items may vary based on your location.
03
Address Accuracy & Package Claims
Customers must ensure a complete and accurate delivery address is entered at checkout. We are not responsible for undelivered packages resulting from incorrect or incomplete shipping addresses.
Lost or Damaged Packages: If your package is damaged or lost in transit, our support team can assist with a solution, provided that valid proof (e.g., photos/videos/carrier confirmation) is submitted promptly to support.